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Community


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Community

A one-stop forum for all your banking questions

Home insurance

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3 REPLIES 3
FanaM1
Community Coordinator

Hi @mendy2.

 

Please send us an email to [email protected] with a subject line "Insurance claims", and kindly include your ID number, contact details, and claims number.

 

Kind regards,

Fana.

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mendy2
New Member

I am sending emails,calling and no response,am paying monthy insurance but no response to my claim

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Valeneover
New Member

I am appalled by there services. Been a paying client for over 5 years and only claimed once. Yesterday i submitted another claim ( geyster leaking) and still no call. I have had no warm water since 10 last night and i have 2 kids. I requested a sales call because  I am interested in a bond protector and in less than 15 minutes i got a call. I am actually reconsidering the extra policy and canceling the policy i currently have with them

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npkhathi
New Member
I am so disappointed with your insurance company. You are sending me emails with big words because you don’t want to fix the property yet I am paying every month.
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