I am a joint-bond holder for a home loan Account number 366315137. We are currently out of South Africa, as such we have not been able to acquire our home loan statements for over a year. How do we get our statements without having to call South Africa, which will cost an arm and a leg. As such we would like our statements to be sent to this e-mail on the e-mail you have on our contact details in your file. The Standard Bank website is not user friendly and does not give specific contacts and e-mails, which would be useful for someone out of RSA for long periods.
We would also like to extend our house, as such we would like guidance on how to acquire documents needed by the City Council for submissions to approve plans for the extensions/alterations to the existing structure.
Your prompt response and swift assistance will be appreciated.