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Community


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Community

A one-stop forum for all your banking questions

Home loan statement

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6 REPLIES 6
FanaM1
Community Coordinator

Good day, community member.

 

We appreciate you reaching out to us.

 

We shared steps to follow in order to retrieve your account statements; kindly confirm if you followed the steps.

 

Can I kindly advise that you don't post your personal or account details on this platform, as it's public? Kindly forward these details to the provided email address: [email protected].

 

We look forward to your response.

 

Regards,

Standard Bank Team

8607165834080
Occasional Visitor

Good Day

 

Kindly send me a statement of account for account number 368919420.

 

Your assistance will be highly appreciated.

 

Regards;

FanaM1
Community Coordinator

Hi @PZKtGCSz.

 

Thank you for reaching out.

 

Please note that home loan statements are only generated and sent to customers biannually.

 

There are ways in which you can get the statement of your preferred choice. Please see some below.

 

  • Log onto the app,
  • Tap on the tile that shows your home loan account details and balance,
  • Under "Your documents", select "view" and choose between a 3, and 6 months statements.

If your home loan is not added as a tile. Please follow the steps below to add it.

 

  • Log onto the app,
  • Click more
  • Click open a new account
  • Select Home loan

Alternatively, you can contact us on 0860 123 001 or send an email to [email protected].

 

Kind Regards,

Fana.

Standard Bank Team.

PZKtGCSz
New Contributor
How can I retrieve my home loan statement
leandroeckardt
New Member

Good Day 

 

Please can you send me my homeloan statement. 

 

Acc no: 534783074

 

 

FanaM1
Community Coordinator

Hi @francisP.

 

I've shared steps on how to go about to retrieve your statements. Please search for home loan statements under tags for assistance.

 

Kind regards.

Fana.

francisP
New Member
Hey how can I get my statement online