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A one-stop forum for all your banking questions
25-03-2020 09:41 AM
Hello @Beatrice1-
Please be advised that you can have your 3 or 6 months bank statement sent to you through the mobile banking app. All you need to do is follow these steps in order to get the document:
Let us know should you reuire further assistance.
Regards,
Boitumelo
25-03-2020 08:58 AM
Hi can i get 3 months bank statement
20-03-2020 12:12 PM
03-03-2020 01:14 PM
3 month bank statement
17-01-2020 09:39 AM
Hello @Dorah,
Please be advised that you can have your 3 or 6 months bank statement sent to you through the mobile banking app. All you need to do is follow these steps in order to get the document:
Kind Regards,
Mandy
14-01-2020 11:22 AM
02-01-2020 10:09 AM
15-11-2019 11:57 AM
Hi,
Please don't share your details on a public platforms, please send your query and details to [email protected] one of our consultants will be able to assist you.
26-09-2019 11:23 AM
13-09-2019 11:26 AM
20-05-2019 07:26 AM
23-04-2019 10:51 AM
Hello @tshephikenny,
Please be advised that you can now have your 3 or 6 stamped months bank statement sent to you through your mobile banking app. All you need to do is follow these steps in order to get the document:
Alternatively please visit; https://community.standardbank.co.za/t5/Key-app-features/How-to-get-your-Formal-Statements-on-Online... for a step by step guide on how to get your statement on the Online Banking platform.
Kind Regards,
Mandy
21-04-2019 05:31 PM
The feature is still there and alive. But my CONCERN is that it does not give the 'STAMPED' statements as the Standard Bank OnlineBanking website said 'STAMPED' statements may be downloaded via the App. Anyone who has seen this or can help????
14-03-2019 12:17 PM
I dont think you received the right feedback. The feature has moved, when the application loads and you can see all your accounts, select Your account e.g. "Elite Plus", then on the top menu there is a "details" option. Select this and you will see the "Your documents" option.
Enjoy.
22-02-2019 11:44 AM
Hello @carom,
We've checked with our development team and we can confirm that the feature is still live and available for use on the mobile banking app. Kindly forward your Standard Bank ID (email address registered on app), ID number and contact details to [email protected] with the subject line "Documents tab missing on app" so that we can get one of our developers to look into this matter for you.
Kind Regards,
Mandy
20-02-2019 04:29 PM
There is no longer a "Your Documents" option on the app.
What now?
11-05-2018 12:29 PM
Hello @Ceraj11,
Please be advised that you are able to get a 3 or 6 month bank statement sent to your email through the mobile banking app. Simply follow these steps to get the statements emailed to you:
Kind Regards,
Mandy
10-05-2018 11:59 AM
good day
i do not have an account number