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Community

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Community

A one-stop forum for all your banking questions

Personal loan

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New Member
I need to speak to a consultant from the personal loan department. I called until I ran out of airtime
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New Contributor
I am a very frustrates client I applied for a loan I got my contract approved everything I send through my documents and I phoned 20 times no one can help me but up until today no one has come back to me
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New Contributor
Also I applied online on my banking app can someone assist me please
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Community Coordinator

Hello @AlexanAL,

 

I can understand your frustration and would like to apologise for the level of service received. Can I kindly ask that you forward your ID number and contact details to [email protected] with the subject line "feedback on personal loan application" so that we can urgently look into this matter and assist you further.

 

Kind Regards,

Mandy

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