Ive given my detail so that someone can phone me back and im still waiting. Sitting on the line again now since 10:49 trying to get through. Fisrt time sounded like the lay is on toilet, 2nd one my call was cut, 3rd one put me through to dept and no one is picking up!! Through all of this you guys expect us as customers to stay calm, speak politely and not make our frustrations know. If we dear to raise our voice or tell you how **bleep**in bad your services are the we get less to no service from you and we have to start the phone call again, listen long messages before we get anywhere with the reason for our call. So, im making a friendly request. Get you agents to do their work and if they cant perform at home let them work at your branches, im willing to stand in long queues to speka to someone face to face cos al least they will not drop a call or decide not to listen to me. Your services are getting worst by the day and we as customers are suffering. We need each other, you more than us because we have other options so im BEGGING you, get competent people who is willing to do the work to serve your customers!!!!!
