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How long will it take to process Insurance building claims?

The claim will be uploaded instantaneously and processing will commence thereof however the type and severity of the claim will determine how speedily the claim will be finalised.

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‎03-07-2015 02:34 PM
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How  to  reverse and  block  unwanted  debit 

Community Coordinator

Hi Zothash, 


The account holder has the responsibility to regularly scrutinise his/her account statement(s) and bring to the bank’s attention any unauthorised debit orders. 

This should be done within 40 days of the debit order being processed. Please call our help desk on 0860 123 000, for assistance on this matter. Alternatively, please visit our nearest branch for assistance.