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Is the other party's vehicle covered in case of an accident?
Are vehicle market values adjusted automatically?
Not on all policies. Customers are advised to call in every 3 to 4 months to update vehicle values.
Is my vehicle covered if I cause an accident?
Yes, if your vehicle is insured for comprehensive cover.
I got a discount when I bought the vehicle. Why should I insure it for more than what I paid for it?
Because in the first twelve months the vehicle will be replaced if a total loss occurs or the new purchase price would be paid out.
Should I specify any other driver that might be using my vehicle?
No, you will still enjoy cover but subject to the other person having a valid South African driver's licence.
Do I get a discount on the premium for installing a tracking device?
Can I make use of the car hire benefit if my vehicle breaks down?
No, car hire cover is subject to the vehicle being un-driveable as a result of an insured event.
If my vehicle is not inspected within the prescribed period, will the cover cease?
Depends on the policy. Normally cover for theft, hi-jacking, windscreen and car radios are suspended.
Why did the premium increase when I changed address?
The risk situation changed and the Underwriter regards the new area as a higher risk than the previous area.
I use my vehicle to attend meetings +/- twice a month. Do I have to insure it for business use?
Depends on the Underwriter. This would be referred to the Underwriter for clarification.
I bought my son/daughter a vehicle. Can I insure it on my policy?
Yes, normally if the son/daughter is under 25 years, earn no income and is still dependant on you.
Here is the link to insure your car: http://www.standardbank.co.za/standardbank/Personal/Insuring/My-Car-and-Home/Car-&-Home-Insurance
Contact us here: 0860 123 999
Roadside Assistance: 0861 007 247
Submit a claim with your insurance providerClaims contact numbers:
Emergency assist (home & roadside):
can I have the email for claims car insurance
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