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Vehicle Insurance

Is the other party's vehicle covered in case of an accident?          

Yes

 

Are vehicle market values adjusted automatically?

Not on all policies. Customers are advised to call in every 3 to 4 months to update vehicle values.

 

Is my vehicle covered if I cause an accident?         

Yes, if your vehicle is insured for comprehensive cover.

 

I got a discount when I bought the vehicle. Why should I insure it for more than what I paid for it?      

Because in the first twelve months the vehicle will be replaced if a total loss occurs or the new purchase price would be paid out.

 

Should I specify any other driver that might be using my vehicle?

No, you will still enjoy cover but subject to the other person having a valid South African driver's licence.

 

Do I get a discount on the premium for installing a tracking device?         

Yes

 

Can I make use of the car hire benefit if my vehicle breaks down?           

No, car hire cover is subject to the vehicle being un-driveable as a result of an insured event.

 

If my vehicle is not inspected within the prescribed period, will the cover cease?           

Depends on the policy. Normally cover for theft, hi-jacking, windscreen and car radios are suspended.

 

Why did the premium increase when I changed address?  

The risk situation changed and the Underwriter regards the new area as a higher risk than the previous area.

 

I use my vehicle to attend meetings +/- twice a month. Do I have to insure it for business use?           

Depends on the Underwriter. This would be referred to the Underwriter for clarification.

 

I bought my son/daughter a vehicle. Can I insure it on my policy?

Yes, normally if the son/daughter is under 25 years, earn no income and is still dependant on you.

 

Here is the link to insure your car: http://www.standardbank.co.za/standardbank/Personal/Insuring/My-Car-and-Home/Car-&-Home-Insurance

Contact us here: 0860 123 999

Roadside Assistance: 0861 007 247

 

Submit a claim with your insurance provider

Claims contact numbers:

  • Stansure - 0860 109 459
  • Santam - 0860 505 911
  • Hollard - 0860 000 351
  • SIL Touch Up - 0860 111 251
  • King Price - 0860 005 500
  • First For Women - 0861 111 805
  • Auto & General - 0861 600 224


Emergency assist (home & roadside):

  • Stansure (Roadside) - 0861 007 247
  • Stansure (Home) - 0860 123 445
  • Hollard - 0860 123 365
  • King Price - 0860 555 523
  • First For Women - 0860 104 212
  • Auto & General - 0860 104 210
Version history
Revision #:
2 of 2
Last update:
‎16-08-2017 12:20 PM
Updated by:
 
Comments
afouriemodimoll
Occasional Visitor
When should I take my vehicle for inspection?