Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
Get banking that works for you.
Download the Standard Bank App and buy prepaid electricity using Mobile Banking App.
Here is how to:
Step 1: Open app
Step 2: Go to the “buy” option
Step 3: Choose the Electricity prepaid option
Step 4: Enter your amount
Step 5: Enter your meter number
Step 6: Review your purchase
Step 7: Confirm and verify your purchase
I bought electricity on the 29th of April but I only realized today that I had sent it to my old number which I no longer use how can I get the voucher number and I really don't have time to get to a bank
I bought prepaid Electricity today (25-05-2019). I used a number that I no longer use. Now I can't get the metre number. What can I do?
Apologies for any inconvenience caused by this. Please advise if this is still an issue? If yes - kindly forward your account and contact details to [email protected] in order for us to be able to investigate the issue and assist in resolving it.
Let us know if you still require further assistance on this.
I bought prepaid electricity on the 7th of june 2019. I did not receive a message. Bought again. Made sure its right number and right meter number. Still did not receive both sms's. Who can i call?
This feature has not been working for the whole day. It fails to validate the meter number which I have been using for months now, with the last buying of electricity 2 days ago.
Good day. Trying to buy prepaid electricity; displays message "unknown exception occurred". Same phone number, same meter number. How can this be rectified?
I bought prepaid electricity I didn't receive the sms until now
I bought prepaid electricity and have not recieveda voucher number. Both meter no and cell no are correct, pls urgently help!
Prepaid electricity app sends time out message or technical error
You can nominate posts from the Talk section to the community’s Learn knowledge base.
Just click on the Topic options dropdown above the post and select ‘nominate to knowledge base’.
If the post meets the criteria, we’ll turn it into a knowledge base article.
©2016 Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act Legal | Terms & conditions | Help | User Guidelines