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Buy prepaid electricity on your Mobile Banking App

Get banking that works for you.

Download the Standard Bank App and buy prepaid electricity using Mobile Banking App. 

 

Here is how to: 

 

Step 1: Open app

Step 2: Go to the “buy” option

Step 3: Choose the Electricity prepaid option

Step 4: Enter your amount

Step 5: Enter your meter number

Step 6: Review your purchase

Step 7: Confirm and verify your purchase

 

Contributors
Version history
Revision #:
1 of 1
Last update:
‎07-05-2019 04:26 PM
Updated by:
 
Comments
SimoneMtshali21
Frequent Visitor

I bought electricity on the 29th of April but I only realized today that I had sent it to my old number which I no longer use how can I get the voucher number and I really don't have time to get to a bank 

Saliwa
New Member

I bought prepaid Electricity today (25-05-2019). I used a number that I no longer use. Now I can't get the metre number. What can I do?

Community Coordinator

Hello @Saliwa,

 

Apologies for any inconvenience caused by this.  Please advise if this is still an issue? If yes - kindly forward your account and contact details to [email protected] in order for us to be able to investigate the issue and assist in resolving it. 

 

Let us know if you still require further assistance on this.

 

Regards, 

Boitumelo

Wollie3536
Occasional Visitor

I bought prepaid electricity on the 7th of june 2019. I did not receive a message. Bought again. Made sure its right number and right meter number. Still did not receive both sms's. Who can i call?

Kwakhona
Occasional Visitor

This feature has not been working for the whole day. It fails to validate the meter number which I have been using for months now, with the last buying of electricity 2 days ago.

JohnM22
New Member

Good day. Trying to buy prepaid electricity; displays message "unknown exception occurred". Same phone number, same meter number. How can this be rectified?