Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
You can now increase your EAP limit on Mobile Banking App.
Get more for your banking, manage your daily and monthly limit on your mobile banking app and online banking.
The video will give you detailed steps on how to increase your limit.
Follow the below steps on how to reverse your debit order less than R200:
I am having trouble transferring money using my Std Bank app. I need to transfer to a UK bank account (HSBC) which I do every month as I am currently living in the UK. The app told me that my EAP limit is too low but it's set at more than what I want to transfer (eg if I am transferring R500, it is set at £700). This happens about once a year. Why is it happening and how can I solve the problem?
Does EAP available on public holidays
Please be advised that your EAP limit is available to use 24/7 provided that you have not surpassed it. Should you go over, please be advised that you can adjust on the mobile banking app or online banking platform.
It is not allowing me to set the limit online? we called the number given and some IT document must be completed. Please advise where to get this.
Please send your query and contact details to [email protected] .One of our consultants will be able to assist you with your query.
I'm having a problem here I'm not able to change my EAP limit via the app instead it tells me that the option is not available for me. Any help?
I am unable to set an eap limit. Please assist.
I tried to update it is saying is not activated I must call 0800 123 000 for and this app I was assisted by a consultant at the bank today but is not working.
I tried but it's still not increasing my limit.. Tried to go to my branch but its too fool can not stand there and expose myself to COVID19
Unable to increase my limit from internet banking. Say to go to the standard bank bramch
And waiting on a call forever.
How do I get Standard to call me back.
I'm unable to increase my EAP limit and I've been contacting the bank with no luck. When I try to increase it on the app it says I must contact the bank please help I can't make online purchases
Hi I am currently unable to increase my EAP limit or daily limit. It says that option is not available on my profile and I need to call standard bank. I thought the app could do that without any hassles. Please help
Yesterday I called your call centre to increase my EAP, and I received a message that it was done. But still I am still at the same amount I had. And I have to do se online payments. This is so frustrating since we'll I can even increase it my self on my mobile banking.
You can nominate posts from the Talk section to the community’s Learn knowledge base.
Just click on the Topic options dropdown above the post and select ‘nominate to knowledge base’.
If the post meets the criteria, we’ll turn it into a knowledge base article.
©2016 Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act