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How to view your Personal Identification Number (PIN) on your Mobile App

Follow the below steps on how to view your (Personal Identification Number) PIN:

 

  • You must be logged into the banking App to View Pin”.
  • Once logged in, scroll down to more at the bottom of the screen and Select: 

>More

>Manage Card

>Under the  Manage cards screen, select the preferred cheque or credit card to view pin on.

> Then select “VIEW PIN” under the Pin settings tab.

 

 

Screen Shot 2019-04-09 at 11.26.59.png

 

 

 

 

 

 

  • You will then be required to complete:
  • SA id number (mandatory)

 

 

 

 

Screen Shot 2019-04-09 at 11.27.08.png

 

 

 

 

  • SA Id number (mandatory)
  • By clicking "Next" the customer agrees to T&Cs
  • T&C's can be accessed by clicking the link "terms & conditions"

 

 

 

Screen Shot 2019-04-09 at 11.27.36.png

 

 

 

  • An OTP will be sent to you and must be entered on this screen.
  • Note: This will only happen when you have been “flagged”

 

 

 

Screen Shot 2019-04-09 at 11.28.38.png

 

 

 

 

  • Once you’ve entered the OTP, the PIN will be displayed for 10 seconds.

 

 

 

Screen Shot 2019-04-09 at 11.28.53.png

 

 

 

  • Once you’ve viewed the pin, select done.

 

 

Screen Shot 2019-04-09 at 11.29.04.png

 

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Version history
Revision #:
1 of 1
Last update:
‎09-04-2019 12:05 PM
Updated by: