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What is AutoSave?

This feature enables you to set an amount that you would like to save on demand. 

Each time you tap the AutoSave button you will transfer a pre-determined amount to your chosen savings account.

Contributors
Version history
Revision #:
3 of 3
Last update:
‎03-08-2015 02:56 PM
Updated by:
 
Comments
sephrobbertse
New Contributor

Great feature. How can I remove the "labels" when I am done saving? 

Community Coordinator

Hi please call our Self service Banking Helpdesk on 0860 238 837 for assistance.

sephrobbertse
New Contributor

They have been unable to assist me as they do not understand what I am requesting. Please assist

Community Coordinator

Hi,

 

Please forward your query to [email protected] A specialist will be able to assist you.

gambtinash
Occasional Visitor

Cool feature. Love the app!

I set an amount to save on demand, but I've changed my mind on the amount and on the account I want to save it in. Is there any way to change this?

Community Coordinator

Hi Gambtinash,

 

Thank you for the feedback. The is an edit button on your page where you can change the amount.

 

Regards,

Standard Bank Team

gambtinash
Occasional Visitor

Hi Standard Bank Team

On what page? I don't see this edit button. Maybe point it out to me, tell me "it is in the right corner" or whatever.

Thank You

 

Hi gambtinash

 

You can edit your AutoSave settings by dy doing the following:

  1. Open the left hand menu in the app
  2. Tap settings
  3. Under the "Dashboards" section  select the dashboard that has the AutoSave tile on it
  4. Scroll to the bottom of the "Edit Dashboard" screen and you'll see the AutoSave option at the bottom of the screen
  5. Tap on the AutoSave item to change the settings
saleiga20
Occasional Visitor

Every time i tap on the edit auto save it just boms me out of the app

Community Coordinator

Hi,

 

I have escalated your query to our development specialist, who will be able to assist you with your AutoSave query.

Rampono1012
Occasional Visitor

Hi. How can I delete the autosave tile from my app?

Community Coordinator

Hello @Rampono1012,

 

Unfortunately, it is currently not possible to delete an individual tile from the dashboard. As a user, you would need to delete your dashboard and then recreate it. kindly note that our development team is working on making this feature available in the near future. To delete your dashboard, please follow these steps: 

 

- Swipe from left to right to open the navigational drawer (or click on the settings icon at the top left corner of the screen).

- Simply go to settings, then select the dashboard that you want to delete. Scroll down to the bottom of the screen and select delete dashboard.

 

Regards,

Mandy

 

Olivia
New Member

Good day,

Where can l find the autosave button and how l set up a debit order on my app for my new savings account.? 

Community Coordinator

Hello Olivia,

 

The debit order feature is not available on the app, you can only set up an autosave on your online banking profile. Note, you will need to have an existing savings account where you will do your autosave on.

 

Let us know should you need more clarity of further assistance on this.

 

Regards,

Boitumelo