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Once you have downloaded the new app for the first time, and created a Standard Bank ID, you will be asked to link your cards (this “pulls through” the accounts and beneficiaries that are associated with this card)
Firstly, you will be asked if you have Internet Banking or not.
We will check to see if your cellphone number is registered on the Standard Bank database. If it is, then we will send a One-Time Password (OTP) to your cellphone.
If your cellphone number is not registered on our database, we will ask you to supply it.
If you try three times to link your card and you are unsuccessful, you will need to go to the branch.
If for some reason there is an error or a problem entering the cellphone number, and you are unable to register the card, you may also have to visit a branch.
To link more cards to your app, you will have to create a new dashboard. Swipe the screen from left to right, in the 'Dashboards' section, select "+ Add new..." and follow the prompts.
I do not have a banking atm card. I just want to link my credit card to the app. How do i di that?
i have just learned that my card has been blocked due to non payment why because on the 24th i paid R2400???
Hi scmarumo,
This is concerning. Can you please forward your query, ID number and contact details to [email protected], so one of our consultants can investigate this matter and get back to you.
i would like to know how i can link my vehicle finance account to my bank card in case i want to make extra payment
Hello Faith,
When you log onto the app, there is an option VAF, if your VAF account is not linked, please visit a branch for assistance.
Can Link my personal BlueBean credit card to the application where my business account is and will only I be the only one able to see it as the business account is accessible by others?
Hello @Markus,
You should be able to link your credit card once you have consulted the nearest branch for an upgrade. Note, you won't be able to link Blue Bean Credit Card on your app. Once the card has been upgraded you should be able to link and manage your settings on who can view this.
Hope all is in order.
Regards,
Boitumelo
Can I link my Revolving credit plan loan account onto my banking app?
The does not give me that option to register my new card
Hello there
How do I get my credit card information and balances to show on my dashboard?
Hello @jasonmatlou1,
Please be advised that your credit card can be linked to the current account which is linked to your mobile banking app. The linking of the cards will need to be done at your nearest branch or via the customer care center; 0860 123 000. Once you've been assisted with linking the cards, your cheque card will appear as a tile on the same dashboard as your current account. To transact between the two account, simply:
Kind Regards,
Mandy
How do i add my homeloan and Savings accounts back on the Dashboard? I deleted the previous dashboard which had all my accounts but now only the cheque account is displaying
I have just registered an access bond, and added the access bond account to my banking app. However, even though the bond account is listed on my banking app - I can't transfer spare cash into the account by using the app. Telephone support tells me I have to actually go into a branch to "activate" this service - really?
My closest branch always has a queue 30 deep outside - and another queue of 30 inside - I'd really like to avoid this if I can.
Please help!
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