Hello. I'm trying to link my card to online banking and the app. The app wants my online banking password so I'm trying to set up my online banking. The problem I come to is that to link my card to the online banking it wants a 5 digit ATM PIN number. The PIN number I have is only 4 digits. Please can someone help so that I can finish setting up the app and online banking?
Please be advised that you'll need to visit your nearest branch with your ID booklet and bank card or get to your nearest atm in order to change your pin there. Changing your pin from 4 to 5 numbers will need you to input your old pin before you can amend to a new one. Once this is complete, you can attempt to register for the online and mobile banking again.