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ATM pin reset

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Occasional Visitor
Hi,
I am currently away in Kenya and my card was blocked, as in the atm pin no longer work for any transactions. I've contacted the bank via email, calls and Twitter but still haven't got assistance. I was requested to send some documents to three different emails and i did but no consult has responded or assisted me in any way.
please help!
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Occasional Visitor
I have enter the wrong pin
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