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Community


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Community

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Account blocked

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1 REPLY 1
FanaM1
Community Coordinator

Good day, @Olo1.

 

We appreciate you bringing this matter to our attention.

 

Once you have forwarded your email with the Proof of Payment (POP), our fraud team will begin the verification process.

 

If this process takes longer than the stipulated timeframe, please do not hesitate to forward the emails to [email protected] for further assistance.

 

We eagerly await your email and remain at your service.

 

Regards, Standard Bank Team

Olo1
Occasional Visitor
I received a lumpsum in my account on the 12 April then my account was freezed as they said they want to check where the money comes from..I even sent them the POP but still my account is blocked and i want to use the money as it was meant to secure my Kids stuff...Please help