Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Accounts disappeared from mobile app

Solved
Reply
Highlighted
New Contributor
Why have some of my accounts disappeared from the app. Including my main cheque and savings account.
I am not going to re-enter everything.
This is clearly a problem from your side as I’m not the only person experiencing this. Might just go to Nedbank instead.
Go to the solution >
0 Kudos
Reply
16 REPLIES 16
Highlighted
Solution
New Contributor
...and then just like that everything reappeared!
Surely if SB are updating or upgrading the app it would help to tell people accessing the site??
Reply
Highlighted
New Contributor
And magically everything just reappeared.
If it was a system update or upgrade then might be a good idea to tell people who are in the App??
0 Kudos
Reply
Highlighted
New Contributor
I believe they were busy with maintenance/updates... It happened from time to time.
Reply
Highlighted
Regular Visitor
Also experiencing the same thing with the App . It started Sunday till 2nyt I just can't seen my accounts on the app
Reply
Highlighted
New Contributor
I have the same problem 😳 First it was just 1 acc, now all my accounts have disappeared 🤷🏻‍♀️
Reply
New Contributor
I have the same problem. First only one acc disappeared, now they’re all gone 😳🤷🏻‍♀️
Reply
Highlighted
Senior Member
0 Kudos
Reply
Highlighted
New Contributor
How do i cancel my virtual card of my VAF on my dashboard? Please help?
0 Kudos
Reply
Highlighted
Occasional Visitor
0 Kudos
Reply
Highlighted
New Member
They have done it again, but now I need to transfer money before 7am tomorrow so I can get my daughter to sporting trials and that has been messed up by some coffee drinking pimple popper who believes Saturday eve. Ning to cause such shiy
0 Kudos
Reply
Highlighted
New Contributor
Tell me what to do. I am desperate. I need money.
0 Kudos
Reply
Highlighted
Occasional Visitor
0 Kudos
Reply
Highlighted
New Contributor
I cannot access the site via my mobile network, it tells me to link account, which i did.
0 Kudos
Reply
Highlighted
New Contributor
0 Kudos
Reply
Highlighted
Occasional Visitor
0 Kudos
Reply
Highlighted
New Member
Same problem - is this a dev problem?
Pls sort out SB!!!
0 Kudos
Reply