Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Airtime not reflecting

Reply
Highlighted
Occasional Visitor

I bought R60 MTN airtime on the 21st of August 2018 and I thought it went through but when I tried to make a call yesterday I got an "Insufficient Airtime" message so I thought maybe the transaction didn't go through.

 

I logged in and bought another R60 and it's not reflecting, I checked my bank statement and the both puchases went off my account but my phone still shows that I have no airtime. I've tried resetting the phone, removing the sim etc. All the basics.

 

Is there currently an issue with purchasing airtime? I would appreciate it if someone could let me know what's happening so the issue can be resolved.

 

Thank you very much.

0 Kudos
Reply