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Android app not working on new Samsung S10

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JoshP
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I am trying to get the app to work on my Samsung S10. It works fine on my old S8.
On the S10, the app goes immediately to the Try Again page.
If the advice is to call the call centre, what is the international number to call.
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Community Coordinator

Hello @JoshP,

 

Can I kindly ask that you forward your Standard Bank ID (email address) registered on the mobile app, ID number and contact details to  with the subject line "Android app not working on new Samsung S10" so that our international customer care team can escalate to the Development team for further assistance.

 

Kind Regards,

Mandy

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