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App not working on cool ideas service provider

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2 REPLIES 2
Anish1
New Contributor
Still not working. This has always been the issue. The service provider says that you need to update your security certificates.
Boitumelo
Community Coordinator

Hello @Anish1,

 

Apologies for any inconvenience caused. We can confirm that we are up and running.

 

Let us know if you still experiencing any issues on this.

 

Regards,

Boitumelo

 

Anish1
New Contributor
I have a security certificate problem when logging into the app in my home WiFi. Service provider is cool ideas/SADV. Works perfectly on 4G and other WiFi networks