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Community


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Community

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App not working

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1 REPLY 1
FanaM1
Community Coordinator

Hi @Richardsimelane.

 

Thank you for reaching out.

 

This certainly sounds like a frustrating experience.

 

Please close your mobile banking app and close it under background apps then launch it.

 

If you are using Wi-Fi, disconnect from it and use your mobile data.

 

Should you still get the same error message.

 

Please contact us and tell us what issues you are experiencing on 0860 123 000 option 3 then 4.

 

Kind regards,

Fana.

Standard Bank Team.

 

Richardsimelane
New Contributor