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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

App problems

Solved
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Consolationsout
Occasional Visitor
Good morning
My U count account vanished on the app. I cant find it
Go to the solution >
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16 REPLIES 16
MandyP
Solution
Community Coordinator

Hello @Consolationsout,

 

Please can I ask you to contact customer on 0860 123 000 or forward a mail with your email address registered for digital banking, ID number and contact details to [email protected] with the subject line "UCount unavailable" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

Reply
Johnny7
New Contributor
Am typing to change my EAp limit but it gives me a problem can you please halp
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Ktfos97
Occasional Visitor
My account also is not showing. Student achiever .
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Caitblo
New Member
Hi my student achiever account has disappeared off my online banking? Please help.
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Peopel
New Member
Ek het n nuwe cell phone ,n hurricane icon .Ek probeer my bank app op my phone kry ma hulle se
ek het kla n account
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tmeki09
Frequent Visitor
Hi when i log in on my app its saying link yo acc then i put my card number and pin its saying this card have already linked to this acc. Link anaother card and i want to use my money agent i cant go in the branch um overseas now
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Loretta22
New Contributor
Me too experiencing the same problem.
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Pngwetsheni04
Occasional Visitor
Am experiencing the same problem...I can’t view my balances on all my accounts
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Rickross555gp
New Contributor
Me too I'm experiencing the same problem
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Felicia137
Regular Visitor
My cheque account is not featuring on my dashboard should be linked to my credit card and my ucount
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Sebolelom
Frequent Visitor
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Creeper
Occasional Visitor
Same here. Happening now.
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Londekah
New Contributor
I can't change my EAP limit.. I never had EAP limit because it showing R0. 00
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Habiba30
New Member
Experiencing same thing
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Thandy
New Contributor
I'm also experiencing the same problem. When i try to link my cards it says they are already linked and can't use my App, so frustrating
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Madelane
New Member
My app wont link my account
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