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Community


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Community

A one-stop forum for all your banking questions

App problems

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15 REPLIES 15
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Solution
Community Coordinator

Hello @Consolationsout,

 

Please can I ask you to contact customer on 0860 123 000 or forward a mail with your email address registered for digital banking, ID number and contact details to [email protected] with the subject line "UCount unavailable" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

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New Contributor
Am typing to change my EAp limit but it gives me a problem can you please halp
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Occasional Visitor
My account also is not showing. Student achiever .
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New Member
Hi my student achiever account has disappeared off my online banking? Please help.
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New Member
Ek het n nuwe cell phone ,n hurricane icon .Ek probeer my bank app op my phone kry ma hulle se
ek het kla n account
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Frequent Visitor
Hi when i log in on my app its saying link yo acc then i put my card number and pin its saying this card have already linked to this acc. Link anaother card and i want to use my money agent i cant go in the branch um overseas now
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New Contributor
Me too experiencing the same problem.
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Occasional Visitor
Am experiencing the same problem...I can’t view my balances on all my accounts
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New Contributor
Me too I'm experiencing the same problem
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Regular Visitor
My cheque account is not featuring on my dashboard should be linked to my credit card and my ucount
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Frequent Visitor
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Occasional Visitor
Same here. Happening now.
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New Contributor
I can't change my EAP limit.. I never had EAP limit because it showing R0. 00
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New Member
Experiencing same thing
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New Contributor
I'm also experiencing the same problem. When i try to link my cards it says they are already linked and can't use my App, so frustrating
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