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Community


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Community

A one-stop forum for all your banking questions

App problems

Solved
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16 REPLIES 16
Madelane
New Member
My app wont link my account
Thandy
New Contributor
I'm also experiencing the same problem. When i try to link my cards it says they are already linked and can't use my App, so frustrating
Habiba30
New Member
Experiencing same thing
Londekah
New Contributor
I can't change my EAP limit.. I never had EAP limit because it showing R0. 00
Creeper
Occasional Visitor
Same here. Happening now.
Sebolelom
Frequent Visitor
Felicia137
Regular Visitor
My cheque account is not featuring on my dashboard should be linked to my credit card and my ucount
Rickross555gp
New Contributor
Me too I'm experiencing the same problem
Pngwetsheni04
Occasional Visitor
Am experiencing the same problem...I can’t view my balances on all my accounts
Loretta22
New Contributor
Me too experiencing the same problem.
tmeki09
Frequent Visitor
Hi when i log in on my app its saying link yo acc then i put my card number and pin its saying this card have already linked to this acc. Link anaother card and i want to use my money agent i cant go in the branch um overseas now
Peopel
New Member
Ek het n nuwe cell phone ,n hurricane icon .Ek probeer my bank app op my phone kry ma hulle se
ek het kla n account
Caitblo
New Member
Hi my student achiever account has disappeared off my online banking? Please help.
Ktfos97
Occasional Visitor
My account also is not showing. Student achiever .
Johnny7
New Contributor
Am typing to change my EAp limit but it gives me a problem can you please halp
MandyP
Solution
Community Coordinator

Hello @Consolationsout,

 

Please can I ask you to contact customer on 0860 123 000 or forward a mail with your email address registered for digital banking, ID number and contact details to [email protected] with the subject line "UCount unavailable" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

Consolationsout
Occasional Visitor
Good morning
My U count account vanished on the app. I cant find it
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