A one-stop forum for all your banking questions
14-02-2016 02:35 PM
15-02-2016 11:19 AM
Which number do you need to enter for this verification purpose? Is it your cellphone number that is needed or the OTP?
Standard Bank Team
23-02-2016 10:10 AM
That should not be the case. Have you downloaded the latest app, if so which mobile device do you use, IOS or Android?
Standard Bank Team.
22-10-2018 04:07 PM
I cannot get into internet banking nor my app as its requesting an OTP. When i do insert one that I have received it comes back with an error. When using internet banking it states that I have disabled receiving OTPs vie sms which is not the truth. I have checked for updates, my app is updated and teh app itself is looking very shady.
29-10-2018 12:38 PM
The best way to resolve this is to have you full account details and contact number to verify if the OTP's feature is active on your profile. Kindly share with us your full query with your details here: [email protected] for us to investigate this further and feedback to you.
Let us know if you need further assistance on this.