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Community


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App stopped working on Huawei

Solved
Reply
4 REPLIES 4
denisssa
Solution
New Member

I had the same issue. I deleted the app and then downloaded it again. Seems that the problem is fixed. You can try this too, maybe it will work for you too. :)

FanaM1
Community Coordinator

Hi @GDWil.

 

Thank you for coming back.

 

I apologise for the long hold.

 

Please send an email to [email protected] wtih your ID number.

 

Our team will be able to assist.

 

Regards,

Fana.

Standard Bank Team.

GDWil
New Contributor
Thanks for the response. But this is a very poor customer service response.
I called the number and followed the selection options you specified only to wait in a queue for more than 8 minutes with no response.
FanaM1
Community Coordinator

Hi @GDWil.

 

Thank you for reaching out.

 

This certainly sounds like a frustrating experience.

 

We would love to understand more about what went wrong.

 

Please contact us and tell us what issues you are experiencing on 0860 123 000 option 3 then 4.

 

Kind regards,

Fana.

Standard Bank Team.

GDWil
New Contributor
The Standard bank mobile app stopped working on my app. I've been using the app on my Huawei for almost 2 years and it stopped working Monday.
1st it didn't let me sign in. Now, I can sign in, but b4 it gets to the home page it kicks out.
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