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Community


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Community

A one-stop forum for all your banking questions

App

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Occasional Visitor
M trying to log on to app it requires me to enter otp and I wasn't sending money. It takes me straight to that screen and I haven't seen the balance. What If m authorising to transfer money to someone I don't know.
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Community Coordinator

Hi,

 

I have escalated your query to our app specialist team. I will revert back to you with feedback.

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Community Coordinator

Hi ZamaP, 

 

We’ve added a new security feature to the latest version of the app. At times you may be prompted to enter an OTP when logging into the app. This is to make sure nonbody else is logging in with your credentials. This OTP is not to authorize a financial transaction of any sort.

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