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Authenticator is Locked out

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2 REPLIES 2
Nsikool
Occasional Visitor
Go to your phone settings and re-activate your Face ID settings. The phone has locked you out not the app. You’d notice any other app that uses the Face ID would be logged out too till you verify with the phone
Siyabangena
New Member
I have the same error now, is there a resolve?
abrahams1am
Visitor
I cannot log into mobile app with face or finger ID....
Error message: “Error Returned from Client when authenticator is locked out after many incorrect attempts”