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Bank statement

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khanyisamtshali
New Contributor
I would like to download my statement and save it as a file in my phone
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Community Coordinator

Hi

 

This feature is currently not available on the App. You may however request that your statements be emailed to you via Internet Banking and if you have access to this email address on your phone, you can save the attachment on your phone.

 

Kind regards,

Standard Bank

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daleenlemmerbri
Solution
Visitor
Good day

Could you please forward me a statement of my account to [email protected]

Kind regards
MM BRITZ
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Solution
Community Coordinator

Hi,

 

Could you please forward your query to [email protected] and a specialist will be able to assist you.

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cmokwena13
New Member
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Community Coordinator

Hi Cmokwena13,

 

Unfortunately we can't send your bank statement through to you. Please go to the internet banking site and download your bank statement there.

 

Regards,

Standard Bank Team

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khanyilesli2
New Member
How do i do dat?
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busisiwe23bm
Contributor

Hi Khanyilesli2,

 

There's an option on the bottom page of the statement to download the statement.

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Lwandle03
New Member
Please send my statement to [email protected]
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Community Coordinator

Hello @Lwandle03,

 

Please be advised that you can now have your  3 or 6 months bank statement sent to you through your mobile banking app. All you need to do is follow these steps in order to get the document:

 

  • Log onto the app,
  • Tap on the tile that shows your account details and balance,
  • Under "Your documents", select "view" and choose between a 3 or 6 months statement as suitable to you.

 

Kind Regards,

Mandy

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Desree
New Member

Hi Khanyi

 

I know it is not a solution what I am about to ask, I am new here so I am still trying ti navigating my way through here....quick question I just want to know if we get charged for bank statements when you request them from the bank and not get them from the ATM. I was charged R75.66 for my 3 months bank statement.

 

Thank you for your time

 

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Bwix
New Contributor
This functionality isn't working at the moment, been trying for a few days. Any word on when it will be resolved because on the new internet banking I can't seem to get a bank stamped statement which is what I want from the app.
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