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Community


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Community

A one-stop forum for all your banking questions

Banking App

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3 REPLIES 3
FanaM1
Community Coordinator

Hi @Jerrynkambule.

 

We appreciate you sharing this with us.

 

Our staff should be able to help you update your mobile app with the card details for the card that is currently in your possession in the event that you misplace your card information.

 

For assistance, please give our digital team a call at the number we provided.

 

Sincerely,

Team Standard Bank

Jerrynkambule
New Member
They want my card number which I provided I lost the one I registered with
FanaM1
Community Coordinator

Good morning, @KRD.

We appreciate you reaching out to us.

You seem to be experiencing network problems.

Please close the application and close it under background apps to fix this. After that, open it and attempt linking your card once more.

Make sure you have adequate network coverage as well.

Should the problem persist. For assistance, please contact us at 0860 123 000, choices 3 and 3.

Sincerely,
Team Standard Bank

KRD
New Contributor
App not loading accounts says limited function. Was asked to link accounts which tried and said technical error even with correct data inputted?