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Community


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Community

A one-stop forum for all your banking questions

Banking app

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1 REPLY 1
FanaM1
Community Coordinator

Good day, @Luntu93.

 

We are sorry to hear that you're experiencing difficulty logging into your banking app.

 

We understand how frustrating this can be, but we are here to help.

 

To assist you further, could you please provide more details about the issue you're encountering?

 

For example, are you receiving any error messages?

 

Have you tried any troubleshooting steps so far?

 

In the meantime, here are a few general troubleshooting steps you can try:

  • Ensure that you have a stable internet connection.
  • Double-check that you're entering the correct login credentials (username and password).
  • Try closing the app completely and then reopening it.
  • If possible, try logging in from a different device to see if the issue persists.

 

If none of these steps resolve the issue, please let us know, and we will do my best to assist you further.

 

Thank you for reaching out, and we appreciate your patience as we work to resolve this issue together.

 

Best regards,

Standard Bank Team

Luntu93
New Member
Having a problem logging into my banking app