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I attempted to make a payment today using the Banking app.
The account I paid into an account number starting with 0 and I typed it in correctly however once I got the confirmation/revie page the 0 was now missing.
I thought this was normal and proceeded with the payment, it payed successfully but obviously now into the wrong account.
I experimented with browser banking portal and the 0 did not get dropped.
This has now cost me and would like to know how to proceed.
This has been resolved, unsure if corrected by bank or I jumped to a false conclusion.
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