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Community


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Community

A one-stop forum for all your banking questions

Can i register my UK mobile number to my account

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2 REPLIES 2
Leigh4
New Member
Hi, I have tried to register on the app with a UK phone number, I received the OTP number but when I enter it it immediately takes me back to the screen to request another OTP. I am pretty sure I gave my phone number to the bank when I was there recently.
Do I need to call them to find out (expensive) or can they confirm the phone number by email?
ilanampiti
Community Coordinator

Hello Gunny78,

 

You can call our International helpdesk and they will assist you with receiving your OTP pin via email. Please call +27 11 299 4114.

Gunny78
Regular Visitor
I live in the UK and cannot make payments on the app as my vodacom sim card does not receive SMS messages therefore cannot receive the OTP to finalize the payment. Can I receive the OTP via email or can I register my UK number to my account?