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Community


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Can't change the branch for standard bank when trying to make a payment

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4 REPLIES 4
LogicFlow
New Member

I had a similar problem, and it is very, very annoying. Enough for me to leave Standard Bank, since I now cannot set up a beneficiary or make a payment using only FNB's universal code - it rejects the account number and prevents me setting up the beneficiary, after entering OTP. You are forced to use the universal branch code... which doesn't always work.

leandrabruce350
Regular Visitor

Hi

The universal brance code is not accepted and so decline the setup of the beneficiary. After the OTP has bin submitted. 

StandardBank
Community Coordinator

Hi

You do not need to fill in the branch/branch code. The app makes use the the universal branch code.

Regards,

Standard Bank team

cliffjvi1joen
Regular Visitor
Same problem for me. Does anyone have a solution?
stephfish07
Occasional Visitor
I want to pay a new recipient using the app.
When I get to filling in the details it lets me change and input the info in all the blocks except the branch 🙈 and this only happens when standard bank is selected..