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Community


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Can't see my savings accounts on my mobile app and internet banking after re-linking my cards

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Visitor

Hi there

 

I was trying to clean up my dashboard on my mobile app and I unlinked my accounts and re-linked them. Problem is that I have now lost the ability to see my PureSave account and Tax Free Call account on my app and internet banking. My cheque, credit and ucount accounts are all showing, except for my puresave and tax free call. How do I get them to show again?

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Community Coordinator

Hello @Jason4,

 

The best way to resolve this will be to reboot the device after linking all cards. 

Please also advice if this is still an issue so that we can assist further.

 

Let us know should you need further assistance on this.

 

Regards,

Boitumelo

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