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Cell number

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Hi i have changed my cell number a few months ago but now keeps sending OTP to my old number which i dont use anymore, i have been in to the branch (montana kollanade mall ) and they told me its changed but now i want to save a benificiary and its send OTP to the old number please help. Getting fed up with STD bank and have not got the time to go again.
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Community Coordinator

Hello @Warren4,

 

I can understand your frustration on this and would like to apologise in this regard. Can I kindly ask that you forward your contact details and ID number to [email protected] with the subject line "update: contact number for OTP" so that we can urgently look into this matter and assist you further.

 

Kind Regards,

Mandy

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