Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Cellphone App already installed but I don't know the username or password

Reply
1 REPLY 1
FanaM1
Community Coordinator

Good morning, @Thea1.

 

We appreciate you alerting us about this.

 

The email has been registered with us, which is detected by the app.

 

The forgot user ID or password procedure must be followed.

 

If you were able to reset your logging details, do let us know.

 

Regards,

Team Standard Bank

Thea1
New Member

When trying to install the app on my phone it says that my e mail is already registered on cellphone banking. I do not know the usename or password. How do I get into my app?