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Community


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Community

A one-stop forum for all your banking questions

Cellphone & internet banking down every weekend

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1 REPLY 1
MandyP
Community Coordinator

Hello @Seenah,

 

Thank you for flagging your concerns with us. We normally notify our customers when our systems are going to be offline due to maintenance. Could I kindly advise that you forward your account details, ID number and contact details to [email protected] with the subject line "Cellphone & Internet Banking down every weekend" so that we may be able to look into your digital profile and assist you further.

 

Kind Regards,

Mandy

Seenah
Occasional Visitor
Hi i would like to know why is it that every weekend between 12 am and 6 am the cellphone banking and app are not working? Its really an inconvenience to say the least. Please advise or help