Claiming bought airtime

[FanaM1]

Hi @Ntsundeni_75.

We appreciate you reaching out to us.

Kindly note that airtime purchases cannot be reversed.

There is a disclaimer that reads, "You use this facility at your own risk and under these terms, as changed by us from time to time." Enter all details correctly, because your purchase cannot be reversed. Your service provider is the supplier of the airtime you buy, and their terms and conditions apply. If you have any questions about the airtime you bought, you need to contact your service provider.

Please let us know if there's anything else that we can do to help.

Regards

Fana.

Standard Bank Team.

[Ntsundeni_75]

Assist with reversal

[Ntsundeni_75]

Reversal airtime

[Ntsundeni_75]

Yes

[Ntsundeni_75]

I bought a R110 vodacom airtime and mistakenly put a wrong cell phone number, please assist

[FanaM1]

Hi @A5.

Thank you for reaching out.

Would you like us to assist you with reversal or airtime purchases?

I hope to hear from you.

Regards,

Fana.

Standard Bank Team.

[A5]

ID NO. 7310140183084
MY BEUKES
Telkom airtime and data reversals

[A5]

Telkom airtime and data reversals

[kel_chiz]

I just called the call centre and they told me that they cannot reverse an airtime purchase?

[MandyP · Accepted solution]

Hello @Job77,

Please be advised that you may contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "airtime reversal" so that we can look into this matter and assist you further.

Kind Regards,

Mandy

[Job77]

Hi how can I claim back the airtime I bought through standard bank app. It's Vodacom number but the receiver potted to telkom