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21-12-2022 11:14 AM
Hi @Ntsundeni_75.
We appreciate you reaching out to us.
Kindly note that airtime purchases cannot be reversed.
There is a disclaimer that reads, "You use this facility at your own risk and under these terms, as changed by us from time to time." Enter all details correctly, because your purchase cannot be reversed. Your service provider is the supplier of the airtime you buy, and their terms and conditions apply. If you have any questions about the airtime you bought, you need to contact your service provider.
Please let us know if there's anything else that we can do to help.
Regards
Fana.
Standard Bank Team.
21-12-2022 12:25 AM
21-12-2022 12:25 AM
21-12-2022 12:23 AM
21-12-2022 12:23 AM
15-09-2022 10:27 AM
Hi @A5.
Thank you for reaching out.
Would you like us to assist you with reversal or airtime purchases?
I hope to hear from you.
Regards,
Fana.
Standard Bank Team.
15-09-2022 12:21 AM
15-09-2022 12:19 AM
28-06-2021 10:16 AM
08-11-2018 03:17 PM
Hello @Job77,
Please be advised that you may contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "airtime reversal" so that we can look into this matter and assist you further.
Kind Regards,
Mandy
08-11-2018 01:07 PM