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Community


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Claiming bought airtime

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Job77
Occasional Visitor
Hi how can I claim back the airtime I bought through standard bank app. It's Vodacom number but the receiver potted to telkom
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MandyP
Solution
Community Coordinator

Hello @Job77,

 

Please be advised that you may contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "airtime reversal" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

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kel_chiz
Occasional Visitor
I just called the call centre and they told me that they cannot reverse an airtime purchase?
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