Dashboard

[GcinaT]

I want to add more than one account on my dashboard, how do I do this

[Boitumelo · Accepted solution]

Hello @GcinaT

Once you have downloaded the new app for the first time, and created a Standard Bank ID, you will be asked to link your cards (this “pulls through” the accounts and beneficiaries that are associated with this card)

Firstly, you will be asked if you have Internet Banking or not.

• If you use Internet Banking, enter the card details of the card that you use when logging on
• If you do not use Internet Banking, enter the card details of the card you use at an ATM

We will check to see if your cellphone number is registered on the Standard Bank database. If it is, then we will send a One-Time Password (OTP) to your cellphone.

If your cellphone number is not registered on our database, we will ask you to supply it.

If you try three times to link your card and you are unsuccessful, you will need to go to the branch.

If for some reason there is an error or a problem entering the cellphone number, and you are unable to register the card, you may also have to visit a branch.

To link more cards to your app, you will have to create a new dashboard. Swipe the screen from left to right, in the 'Dashboards' section, select "+ Add new..." and follow the prompts. 

Let me know if this was helpful.

Regards, 

Boitumelo

[Samukelo]

Does this mean that each card will have its own dashboard? How do you then make inter account transfers?

[MandyP]

Hello @Samukelo,

Please be advised that you have the option to link your cards to the initial cheque card linked to the mobile banking app. This will make it easy for you to perform inter-account payments/transfers. In order to be assisted with linking your cards, you will need to contact customer care on 0860 123 000 in order to be assisted further. After the cards are linked, the added card will appear as a tile on the dashboard linked to the primary card.

Kind Regards,

Mandy

[Samukelo]

Thanks @MandyP, they linked it for me, I have both accounts on one Dashboard and can perform inter account transfers.

[MandyP]

Hello @Samukelo,

Only a pleasure, glad this has been sorted. Please feel free to shout should you need any other assistance. 

Kind Regards,

Mandy