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28-08-2017 10:51 AM
Once you have downloaded the new app for the first time, and created a Standard Bank ID, you will be asked to link your cards (this “pulls through” the accounts and beneficiaries that are associated with this card)
Firstly, you will be asked if you have Internet Banking or not.
We will check to see if your cellphone number is registered on the Standard Bank database. If it is, then we will send a One-Time Password (OTP) to your cellphone.
If your cellphone number is not registered on our database, we will ask you to supply it.
If you try three times to link your card and you are unsuccessful, you will need to go to the branch.
If for some reason there is an error or a problem entering the cellphone number, and you are unable to register the card, you may also have to visit a branch.
To link more cards to your app, you will have to create a new dashboard. Swipe the screen from left to right, in the 'Dashboards' section, select "+ Add new..." and follow the prompts.
Let me know if this was helpful.
04-12-2018 09:28 AM
Please be advised that you have the option to link your cards to the initial cheque card linked to the mobile banking app. This will make it easy for you to perform inter-account payments/transfers. In order to be assisted with linking your cards, you will need to contact customer care on 0860 123 000 in order to be assisted further. After the cards are linked, the added card will appear as a tile on the dashboard linked to the primary card.