Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Deu to inactivity this session has ended.

Reply
1 REPLY 1
FanaM1
Community Coordinator

Good morning, @SidecarMike.

 

We appreciate you bringing this to us.

 

Here's how you resolve this.

 

To change the settings, please select settings on your mobile app, the click the safari app, scroll down to advance, the disable "Block cookies" to be able to log in once more.

 

Should the issue still continue, please reach out to us at 0860 123 000, options 3 and 4.

 

Regards,

Standard Bank Team

SidecarMike
New Contributor

I can not open my app, because : "Due to inactivity this session has ended." I also can not open internet banking on my PC,

because of extra security from my cell app. it is so safe , I can not log in! when I phoned the help line, the told me to walk into a 

branch near me, is there any one that can help, before I change to a other Bank?