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EAP limit

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TebohoEli
Occasional Contributor
I also can't increase my limit and am unable to sent instant money since I used this new app, tjhe I was so disappointed. 0635576151 please help
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Community Coordinator

Hello TebohoEli,

 

You need to visit the branch to increase your EAP limit. What happens when you try to create the Instant Money Voucher?  Please let me know, so I can assist you.

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Community Coordinator

Hello TebohoEli,

 

You need to visit the branch to increase your EAP limit. What happens when you try to create the Instant Money Voucher?  Please let me know, so I can assist you.

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TebohoEli
Occasional Contributor
it says my EAP limit is 0.00 and I am unable to increase it.
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TebohoEli
Occasional Contributor
it says my EAP limit is 0.00 and I am unable to increase it.
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Community Coordinator

Hello @TebohoEli,

 

Please be advised that you can amend your EAP limit on Internet Banking provided that it has been activated at your nearest branch or the contact center (0860 123 000). Kindly note that this feature is currently not available on the app as it is still in testing with our development team, customers will be informed once it's accessible on the app.

 

Regards,

Mandy

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