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EAP limit

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francoisvBrakel
Occasional Visitor

EAP limit

How do I increase my EAP limit from the new app?
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11 REPLIES
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Community Coordinator

Re: EAP limit

Hi

 

This feature will only be available in the next few weeks.

 

Kind regards,

Standard Bank

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phryne
Solution
Occasional Visitor

Re: EAP limit

Hi
Is the feature active now?
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Solution
Community Coordinator

Re: EAP limit

Hi

 

It is active on internet banking and will be active on the App within the next two weeks.

 

Kind regards,

Standard Bank

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pak05862
Solution
New Contributor

Re: EAP limit

I don't see it on Internet banking yet? When I go to my profile I see the monthly limit but can't change it. Please help as I need to pay my tax on Monday!

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Solution
Community Coordinator

Re: EAP limit

Hi All,

 

The good news is that you can now change your EAP limits on the smartphone app. Simply update the app and follow the steps listed here:

 

http://community.standardbank.co.za/t5/What-s-new/How-do-I-change-my-EAP-limit-on-the-app/ta-p/3402

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mthokozisinguba
Solution
New Member

Re: EAP limit

I want to withdraw an an amount of R10 000,00 account.Just increase the limit please
Yours regards
Raphael
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Solution
Community Coordinator

Re: EAP limit

Hi Mthokozisinguba,

 

If you use internet banking, please follow these easy steps to increase your limit;

  • Select the menu icon in the top left or swipe the screen from left to right
  • Select ‘Settings’ (bottom right)
  • Under the ‘Cards’ section, select the highlighted card (this is the card you used to create the dashboard)
  • Select ‘Monthly EAP Limit’
  • Select the current EAP limit amount, and change this to the new limit that you’d like (up to a maximum of R500 000)
  • Select ‘Next’
  • You will receive a one-time password (OTP) delivered to your cellphone or email
  • Enter this OTP
  • A screen will confirm your limit is updated and you will receive an SMS to confirm your limit has been changed
  • Your new limit is applied permanently (ie for this month, and all months after that)

 

Regards,

Standard Bank Team

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xolanisk27
New Member

Re: EAP limit

I want ti increase my daily limit toR3000
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Community Coordinator

Re: EAP limit

Hi Xolanisk27,

 

If you use internet banking, please follow these easy steps to increase your limit;

  • Select the menu icon in the top left or swipe the screen from left to right
  • Select ‘Settings’ (bottom right)
  • Under the ‘Cards’ section, select the highlighted card (this is the card you used to create the dashboard)
  • Select ‘Monthly EAP Limit’
  • Select the current EAP limit amount, and change this to the new limit that you’d like (up to a maximum of R500 000)
  • Select ‘Next’
  • You will receive a one-time password (OTP) delivered to your cellphone or email
  • Enter this OTP
  • A screen will confirm your limit is updated and you will receive an SMS to confirm your limit has been changed
  • Your new limit is applied permanently (ie for this month, and all months after that)

 

Or you can call 0860123000 for assistance with that.

 

Regards,

Standard Bank Team

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Natasha87
New Contributor

Re: EAP limit

What if it hasn't been activate yet what do I do
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Highlighted
Community Coordinator

Re: EAP limit

Hello @Natasha87,

 

The best solution is to make contact with us here: 0860 123 000 for further assistance or visit the nearest branch with your ID.

 

Let us know should you require further assistance on this.

 

Regards,

Boitumelo

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