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EAP limit

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francoisvBrakel
Occasional Visitor
How do I increase my EAP limit from the new app?
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11 REPLIES 11
Solution
Community Coordinator

Hi

 

This feature will only be available in the next few weeks.

 

Kind regards,

Standard Bank

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phryne
Solution
Occasional Visitor
Hi
Is the feature active now?
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Solution
Community Coordinator

Hi

 

It is active on internet banking and will be active on the App within the next two weeks.

 

Kind regards,

Standard Bank

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pak05862
Solution
New Contributor

I don't see it on Internet banking yet? When I go to my profile I see the monthly limit but can't change it. Please help as I need to pay my tax on Monday!

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Solution
Community Coordinator

Hi All,

 

The good news is that you can now change your EAP limits on the smartphone app. Simply update the app and follow the steps listed here:

 

http://community.standardbank.co.za/t5/What-s-new/How-do-I-change-my-EAP-limit-on-the-app/ta-p/3402

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mthokozisinguba
Solution
New Member
I want to withdraw an an amount of R10 000,00 account.Just increase the limit please
Yours regards
Raphael
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Solution
Community Coordinator

Hi Mthokozisinguba,

 

If you use internet banking, please follow these easy steps to increase your limit;

  • Select the menu icon in the top left or swipe the screen from left to right
  • Select ‘Settings’ (bottom right)
  • Under the ‘Cards’ section, select the highlighted card (this is the card you used to create the dashboard)
  • Select ‘Monthly EAP Limit’
  • Select the current EAP limit amount, and change this to the new limit that you’d like (up to a maximum of R500 000)
  • Select ‘Next’
  • You will receive a one-time password (OTP) delivered to your cellphone or email
  • Enter this OTP
  • A screen will confirm your limit is updated and you will receive an SMS to confirm your limit has been changed
  • Your new limit is applied permanently (ie for this month, and all months after that)

 

Regards,

Standard Bank Team

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xolanisk27
New Member
I want ti increase my daily limit toR3000
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Community Coordinator

Hi Xolanisk27,

 

If you use internet banking, please follow these easy steps to increase your limit;

  • Select the menu icon in the top left or swipe the screen from left to right
  • Select ‘Settings’ (bottom right)
  • Under the ‘Cards’ section, select the highlighted card (this is the card you used to create the dashboard)
  • Select ‘Monthly EAP Limit’
  • Select the current EAP limit amount, and change this to the new limit that you’d like (up to a maximum of R500 000)
  • Select ‘Next’
  • You will receive a one-time password (OTP) delivered to your cellphone or email
  • Enter this OTP
  • A screen will confirm your limit is updated and you will receive an SMS to confirm your limit has been changed
  • Your new limit is applied permanently (ie for this month, and all months after that)

 

Or you can call 0860123000 for assistance with that.

 

Regards,

Standard Bank Team

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Natasha87
New Contributor
What if it hasn't been activate yet what do I do
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Community Coordinator

Hello @Natasha87,

 

The best solution is to make contact with us here: 0860 123 000 for further assistance or visit the nearest branch with your ID.

 

Let us know should you require further assistance on this.

 

Regards,

Boitumelo

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