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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

EAP

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New Member
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Community Coordinator

Hi

 

Your EAP limit can be increased by sending a secure message via internet banking or by calling 0860 123 000.

 

Kind regards,

Standard Bank

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New Member
Hi even if the limit is on 0?
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Community Coordinator

Hi

 

If your EAP limit is zero, you will need to visit your nearest branch with your identity document so that they may assist you. Only after your EAP limit has been set in a branch can you use the above mentioned options to increase your EAP limit.

 

Regards,

Standard Bank

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New Member
Where abouts is the "send a secure message" on Internet banking?
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Community Coordinator

Hi

 

When you log onto internet banking, the secure message would be under the Profile drop down menu, on the top right corner, next to the log off tab.

 

Kind regards,

Standard Bank

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Occasional Visitor
Hi I need to increase eap limit
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Community Coordinator

Hi,

The functionality to increase your EAP limit via the app has been temporarily removed. You can read this statement for more details. Please visit your nearest branch for assistance with increasing your EAP limit. 

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Community Coordinator

Hi,

The functionality to increase your EAP limit via the app has been temporarily removed. You can read this statement for more details. Please visit your nearest branch for assistance with increasing your EAP limit. 

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