Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

EFT reversal

Reply
Highlighted
VM
New Member
Hi I would like to know, can i reverse EFT payment from std bank app? I sent money to an acc number with a missing digit. I typed 8 number instead of 9. How can i get the money back?
Reply
3 REPLIES 3
Community Coordinator

Hello @VM 

 

Please be advised that currently the feature to reverse funds using the mobile banking app is not available. You can however contact the customer care line on 

0860 123 000 or visit your nearest branch in order to request that the transaction be reversed. This can only be done provided that the receiver has not withdrawn the funds and also the action needs to take place within 45 days of the transaction.
 
Kind Regards,
Mandy
 
 

 

0 Kudos
Reply
isabel_mod
New Contributor

Good day

 

I made an eft to the wrong beneficiary, one of our employees. I know that his account is overdrawn and that he does not use it. What must I do to reverse it, he will give consent

0 Kudos
Reply
isabel_mod
New Contributor

Good day

 

I made an eft to the wrong beneficiary, one of our employees. I know that his account is overdrawn and that he does not use it. What must I do to reverse it, he will give consent

0 Kudos
Reply