I have updated my online banking details to the new online banking app and now no longer have an EAP limit and all my beneficiary info has disappeared. I live overseas and calling in to SA is not an easy option . How can I rectify this problem.
The best way to resolve this will be via a mail or by contacting us since you're abroad. You can mail us with your query and full account details using copy of your ID or passport/ back and front of your card with three signatures so that we can process your request.